ERP Tech Lead

• Are you someone who thrives in a fast-paced environment?
• Do you enjoy using your technical and ERP expertise?
• Are you seeking a rewarding career in the food service industry?

We are currently seeking an experienced ERP Technical Lead to enhance our operations and drive the successful implementation and management of our ERP system.

Join our dynamic team and play a crucial role in aligning our technology with our business objectives.

The Role:
As our ERP Technical Lead, you will report directly to the IT Manager and take the lead in managing our ERP system. This position offers flexibility while being based at our National Support Office in Mangere. Your responsibilities will include providing expert-level guidance on ERP system architecture, integration, and customisation. You will collaborate with various stakeholders to identify and implement process enhancements through effective ERP configuration and optimisation, while also ensuring the security, integrity, and compliance of ERP system data.

Key Responsibilities:

• Lead the implementation, maintenance, and support of the ERP system.
• Design, develop, and implement configurations, customisations, and integrations within the ERP system.
• Troubleshoot and resolve issues related to the ERP system and its users.
• Collaborate with business stakeholders to gather requirements and deliver effective solutions.
• Develop and maintain comprehensive technical documentation.
• Mentor and guide junior team members.
• Ensure data integrity and security throughout the ERP system.
• Conduct system audits and performance tuning to optimize efficiency.
• Work with the IT team on infrastructure upgrades and enhancements.
• Collaborate with other product leads to ensure cohesive operations.
• Undertake small to medium-sized IT projects as directed by the IT Manager.

The Person:
Our ideal candidate will possess a qualification in IT or a related field, along with a minimum of 5 years of experience in ERP implementation, support, and maintenance.

Skills and Attributes Required:

• Proficiency in SQL database management, including maintenance and troubleshooting.
• Expertise in database server management, navigation, and diagnosis.
• Knowledge of Crystal Reports and Sage 300 ERP (or similar) is preferred.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

Why Join Us?
At Service Foods, we are committed to fostering a culture of innovation, team work and continuous improvement. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. If you are passionate about driving ERP solutions and enhancing business operations, we invite you to apply!

Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa. Shortlisted candidates will be contacted via phone, text, or email.

Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.