Administration & Facilities Coordinator

Mō te tūranga mahi | About the role:

Join our dynamic team at the Wellington Site as a Part-Time Administration & Facilities Coordinator! This newly created role is essential to ensuring smooth operations, robust security, and exceptional customer service. You'll be the go-to person for maintaining site security, processing credits, managing fleet administration, handling customer service inquiries, and coordinating site maintenance.

Ngākawenga matua | Key Responsibilities:

• Site Security & Compliance: Conduct daily security checks, manage key and device control, and ensure adherence to security protocols.
• Credit & Returns Management: Process driver returns and collections, manage Salesforce credit processing, investigate missing goods, and assess the resaleability of returned stock.
• Fleet Administration: Conduct bi-weekly truck inspections, manage POD charging cables, and maintain fleet cleanliness.
• Customer Service & Support: Respond to National Support calls, process urgent orders, and arrange "fix-up" deliveries using Uber.
• Site Maintenance Coordination: Liaise with contractors to organise timely repairs for site damages.

He kōrero mōu | About you:

• 3 years + experience working in customer service or administration positions in an NZ organisation.
• You possess excellent attention to detail and organisational skills.
• You are a proactive problem-solver with a responsible attitude.
• You have strong communication and customer service abilities.
• You are comfortable working independently and as part of a team.
• You are proficient in learning and using new software. (Salesforce experience an advantage, not mandatory)

Wā mahi | Working Hours:

• Monday to Friday: 2:00 PM - 6:00 PM
• Saturday: 11:30 AM - 5:00 PM

Hono mai ki a mātou |Join Us?

• Be part of a growing and supportive team.
• Enjoy a consistent part-time schedule, perfect for work-life balance
• Competitive pay and generous staff sales.
• Gain valuable experience in administration, facilities, and customer service.

Ngā Kawatau | What to expect:

At Service Foods, we are committed to fostering a positive, dynamic work environment. Our core values—creativity, resilience, inclusivity, collaboration, work ethic, and humility—guide everything we do. We encourage you to embrace these values as you grow and succeed with us. We encourage you to embrace these principles as you grow and thrive with us.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth.

Mō mātou | About us:

Service Foods is one of New Zealand's largest privately family owned and operated food service distribution businesses. With items imported from over 20 countries as well as our locally produced offerings, we have close to 14,000 products for you to discover. We employ around 800 team members, operate over 220 trucks, and have 15 strategically placed branches across New Zealand. Learn more about us at www.servicefoods.co.nz

Me Tono Ināianei! Apply Now! If you are a motivated and results-oriented individual with a passion for Administration, Customer Service and Project Coordination, we invite you to join our dynamic team at Service Foods Wellington. To apply, please submit your resume and a cover letter online detailing your relevant experience and achievements.

Whaimana | Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa.

Ngā Tirotirohanga Pā-i-Mua i te Mahi | Pre-employment Checks: Successful candidates will be required to complete satisfactory pre-employment checks, including employment references, government agency verifications (Ministry of Justice and ACC), and alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.