Accounts Receivable Officer

We’re looking for an experienced Accounts Receivable Officer who’s ready to hit the ground running.

This 6-month fixed-term contract role is a fantastic opportunity for someone with strong AR skills, excellent attention to detail, and a proactive approach to debt management.

You’ll be joining our Finance team based in Wiri, South Auckland, working standard business hours Monday to Friday.

In this role, you will play a key part in the efficient and accurate management of our debtor accounts. You’ll be responsible for processing invoices and credit notes, managing customer accounts, and collecting outstanding debts in line with our company policies.

Key Responsibilities:

• Maintain and monitor customer accounts
• Send customer statements weekly, fortnightly, and monthly
• Perform daily banking tasks and process customer credits
• Work collaboratively with the AR team to collect outstanding payments
• Manage end-to-end debt collection, including liaising with external agencies
• Handle slow-paying and high-risk accounts professionally
• Build and maintain strong working relationships with internal and external stakeholders

About You

You’re someone who thrives in credit control and has experience working with B2B customers in a finance team environment. You have excellent communication skills, are confident with phone and email follow-ups, and bring a customer-centric approach to collections.

Key Requirements:

• 2–3 years' experience in Accounts Receivable/Credit Control
• Tertiary qualification desirable
• Sound knowledge of AR processes and terminology
• Strong communication and negotiation skills to effectively liaise with customers
• Excellent attention to detail and problem-solving abilities
• Proven ability to collect payments efficiently and professionally
• Detail-oriented, self-motivated, and thorough
• Strong numerical and analytical skills
• Excellent verbal and written communication
• Proficiency in Microsoft Office, especially Excel

Working at Service Foods

At Service Foods, we are committed to fostering a positive, dynamic work environment. Our core values—creativity, resilience, inclusivity, collaboration, work ethic, and humility—guide everything we do. We encourage you to embrace these values as you grow and succeed with us. We embrace the rich tapestry of Aotearoa's cultures and provide equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, strive to create a workplace where everyone can thrive and be their authentic selves.

We offer a competitive salary, comprehensive benefits, Supportive, inclusive team environment and Career development opportunities within a rapidly growing organisation.

How to apply: If you're passionate about finance, enjoy working in a fast-paced environment, and are committed to delivering exceptional service—we want to hear from you!

Apply online by submitting your CV and cover letter through our Careers page. Please outline your relevant experience and key achievements in AR.

Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment Checks: Successful candidates will be required to complete reference checks, Ministry of Justice and ACC checks, and pre-employment drug and alcohol screening through an accredited provider.