Account Manager

Grow your career with a company that values innovation, whanaungatanga (relationships), and excellence.

We’re seeking a driven and experienced Sales Account Manager to join our Auckland Regional Sales Team and help grow our presence across the North Shore.

About Us
At Service Foods, we are passionate about delivering exceptional service and premium-quality products to New Zealand’s food service and hospitality industry. As the country’s largest privately owned and operated, fully integrated food distribution business, we proudly supply customers from the Far North to the Deep South.

We’re more than just a business. We’re a whānau. We foster a dynamic and inclusive workplace where ideas are valued, success is celebrated, and professional growth is supported.

What We Offer

• Competitive base salary plus performance-based incentives
• Company vehicle, mobile phone, and all the tools you need to succeed
• Career development opportunities within a fast-growing, future-focused organisation
• A supportive, collaborative, and inclusive team culture
• The opportunity to make a genuine impact across your territory and local communities
• Staff purchasing benefits across our product range
• Access to Habit Health Employee Assistance Programme (EAP) services for you and your family

The Role
This is a dynamic, customer-facing role ideal for someone who enjoys being on the road, building trusted partnerships, and creating meaningful customer connections. You will be the key link between our customers and Service Foods, ensuring their needs are understood, supported, and exceeded.

Your territory will primarily cover the North Shore and North Auckland, including Albany to Orewa, Whangaparāoa, Browns Bay and Silverdale, as well as surrounding areas. The role has a particular focus on growing and strengthening relationships within the North Shore business community and with hospitality operators throughout the region.

While the majority of your time will be spent visiting customers, you will also spend regular time in our Māngere office collaborating with colleagues, contributing to team initiatives, and managing the administrative aspects of your portfolio. This role reports to the Sales Manager, Auckland Regional Sales.

Key Responsibilities

• Manage and grow a portfolio of existing customer accounts
• Identify, prospect, and convert new business opportunities throughout the North Shore and North Auckland
• Build and maintain strong relationships across the food service, hospitality, and local business sectors
• Maintain an effective call cycle to deliver exceptional customer service
• Negotiate and close sales opportunities while consistently achieving growth targets
• Collaborate closely with Procurement and Warehouse teams to align supply with customer demand
• Develop innovative and tailored solutions that meet customer needs
• Represent Service Foods professionally and positively within the region

About You
You’re a confident communicator who thrives on building long-term customer relationships. You enjoy working autonomously, have a commercial mindset, and are motivated by achieving results.

You’ll Bring

• Proven sales experience, preferably within the food service, FMCG, hospitality, or a related industry
• Strong relationship-building, communication, and negotiation skills
• Demonstrated success managing a sales territory and achieving growth targets
• Proficiency in Microsoft Office applications
• Experience using Tableau, Salesforce CRM or a similar customer relationship management system (advantageous)
• Knowledge of the North Shore business community and food service sector (advantageous)
• The ability to build authentic, long-term relationships with hospitality businesses throughout the North Auckland region (highly regarded)
• A self-motivated, proactive, and customer-focused approach
• Strong organisational and time management skills, with the ability to work independently
• A tertiary qualification (preferred)
• Preferably based on the North Shore, Hibiscus Coast or surrounding area

Working With Us
Our values of Creativity, Resilience, Inclusivity, Collaboration, Work Ethic, and Humility are at the heart of everything we do.

Service Foods celebrates the diversity of Aotearoa and is committed to creating a workplace where everyone is welcomed, respected, and empowered to bring their authentic selves to work.

How to Apply
If you’re a motivated, results-driven sales professional with a passion for customer success and the food service industry, we’d love to hear from you. Apply now by submitting your CV and cover letter through our Careers Page. Please note that applications will only be accepted through our online recruitment portal.

Requirements

• New Zealand citizenship, residency, or a valid work visa
• Successful completion of reference checks, Ministry of Justice and ACC checks
• Pre-employment drug and alcohol screening

Join Service Foods and help us grow stronger connections across the North Shore and beyond.

Apply now

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